Privacy Policy

1. Information We May Collect

Depending on how you use our website and services, we may collect information you provide directly and certain information collected automatically.

Information You Provide

• Name and contact details, such as phone number and email address.
• Billing, delivery, and order information when you make a purchase.
• Information you provide when contacting us with a question or request.
• Details you submit through website forms or customer-support channels.

Information Collected Automatically

When you browse our website, certain technical information may be collected, such as your device type, browser type, pages visited, approximate location based on network information, and interactions with the website. This information may be collected through cookies or similar technologies, depending on the tools enabled on the site.

2. How We Use Information

We may use information for purposes such as:

• Processing and fulfilling orders.
• Providing order updates and customer support.
• Responding to enquiries about products, services, or store locations.
• Maintaining and improving our website and shopping experience.
• Detecting, preventing, or investigating suspected fraud or misuse.
• Sending promotional communications where permitted and applicable.
• Meeting legal, accounting, or regulatory obligations.

3. Orders and Payments

When you place an order, information is used to process your purchase, arrange delivery, provide customer support, and maintain transaction records.

Payments may be handled by third-party payment service providers. Where a third-party provider processes your payment, its own privacy policy and terms may also apply. AK Scooter does not intend to display or publish your full payment-card details.

Please review the payment options and checkout information presented at the time of purchase for details about the payment provider used for your transaction.

4. Cookies and Similar Technologies

Cookies are small files that websites may store on your device. Depending on the website configuration, cookies or similar technologies may be used to:

• Support essential website and shopping-cart functions.
• Remember certain preferences.
• Understand website usage and improve performance.
• Measure advertising or marketing activity, where enabled.

You can manage or disable cookies through your browser settings. Some website features may not work as intended if certain cookies are disabled. If a cookie-consent tool is enabled on our website, you can also use its available controls to manage preferences.

5. When Information May Be Shared

We do not publish your personal information for general public access. Information may be shared when reasonably needed to operate the store and provide services, including with:

• Payment processors involved in completing transactions.
• Delivery or logistics providers involved in fulfilling orders.
• Website hosting, maintenance, security, or technical service providers.
• Analytics or advertising providers, if those tools are enabled.
• Professional advisers or public authorities where required by law.

Service providers should only receive information relevant to the services they perform, subject to applicable arrangements and laws.

6. Marketing Communications

If you receive promotional messages from us, you can opt out using the unsubscribe instructions included in the message, where available, or by contacting our team.

We may still send service-related communications necessary for an order, customer-support request, or other transaction.

7. Data Security

We take reasonable measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

You should avoid sending sensitive payment information through ordinary email or public messaging channels.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including order administration, customer support, recordkeeping, security, and legal obligations. Retention periods may vary depending on the type of information and the reason it was collected.

9. Your Privacy Choices

Depending on applicable law and the circumstances, you may be able to request access to, correction of, or deletion of certain personal information, or object to certain uses of your information.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding to a request.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services, such as payment providers, maps, or social media platforms. These services operate independently and may have their own privacy practices. We encourage you to review their policies before submitting information to them.

11. Children’s Privacy

Our website is intended for general shopping and informational use. We do not knowingly request personal information from children where such collection is not permitted by applicable law. If you believe a child has provided personal information to us, please contact us so we can review the request.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or applicable requirements. Updates will be posted on this page. Please review this page periodically for the latest version.

13. Contact Us About Privacy

If you have questions about this Privacy Policy or wish to submit a privacy-related request, contact AK Scooter:

• Website: akscooter.com
• Phone: +971 55 635 8091
• WhatsApp: Message AK Scooter